Phone: 502.425.0335

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FREQUENTLY ASKED QUESTIONS
- Can We Help You?

In choosing to outsource your company’s payroll, please consider these key questions. A service provider can answer these questions as it pertains to your specific company’s needs.

Features

Q: What does your basic service include?
A: Basic payroll service includes: Inputting payroll data, printing of payroll checks and payroll reports for each pay period.

Q: Can you track sick days, vacation days, FMLA days, etc. for each employee?
A: Yes, we can accrue sick days and vacation day plus keep track of when they are used.

Tax filing and notification

Q: Do you provide filing assistance for local taxes?
A: Yes, our staff has vast knowledge of tax regulations and can help you with all your local tax needs.

Q: How will you handle the EFTPS requirements?
A: We make your EFTPS payments after each payroll, ensuring your payments are timely and accurate.


Cost of service

Q: If there are payroll data mistakes, how long will it take to reconcile the errors and what will it cost?
A: If the mistake is made by PayrollNetwork, there will be no charge assessed and we will promptly make the correction on the same day the error was detected. If the error was on the part of the client, the error will be corrected on the same day; however an additional charge may be assessed.

Q: Are there charges for adding/dropping an employee, or for adjusting employee information?
A: There is a nominal fee for adding new employees; however there is no charge for changing existing employee information.
(502) 425-0335 • 812 Lyndon Lane Suite 210 Louisville, KY 40222
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